Working Smarter with GenAI – Practical Workflows for IT Professionals

Course Overview
Artificial Intelligence is rapidly becoming a valuable assistant for knowledge workers and IT professionals. This hands-on webinar focuses on practical ways to integrate generative AI into everyday work while maintaining quality, security, and critical thinking.

Participants will explore how modern AI tools such as ChatGPT, Microsoft Copilot, Gemini, and Claude can support tasks ranging from software development and documentation to information analysis and project work. Through demonstrations and real-world examples, participants will learn how to use AI effectively, understand its limitations, and evaluate AI-generated output critically.

The webinar will not be recorded.

Topics Covered
• Introduction to generative AI and modern AI tools
• Prompt engineering: how to get better results from AI systems
• AI-assisted coding and debugging
• Summarizing, analyzing, and synthesizing information
• Using AI for project planning, communication, and productivity
• Common pitfalls, hallucinations, and verification techniques
• Security, privacy, and responsible use of AI in the workplace

Target Audience
This webinar is designed for IT professionals and knowledge workers who want to understand how AI can support and enhance their daily work.
No prior experience with AI is required.

Learning Outcomes
By the end of the webinar, participants will be able to:

• Apply practical prompting techniques to improve AI outputs
• Use AI tools to support coding, documentation, and analysis tasks
• Build effective AI-assisted workflows for everyday work
• Identify limitations and risks associated with generative AI
• Evaluate AI-generated content critically and responsibly
• Use AI in a secure and professional manner
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Duration
3 hours (including a short break)

The webinar will not be recorded.
Material and language: English

Link to the webinar will be sent by email no later than on the day of the course.

Instructor
Muniba Talha